What is the Stakeholder Challenge about?
Every year the council looks at its services to make sure that all services can be used by everybody in Hartlepool who need them and that the services we provide are what is needed. We wanted to check what local people think about these plans - Have we got it right? Could we make services more accessible? Are we providing the services that people need?
Who are involved?
Ordinary Hartlepool people - young and old (13 to 80 yrs); men and women; people with or without disabilities (physical and sensory); gay, lesbian, bisexual, transgender or heterosexual; people from all faiths and different ethnic groups can get involved. We want to hear the views from people with different backgrounds. We are not looking for experts or for anyone who need any special knowledge or expertise to take part. See the link below for a description of the role of stakeholders:
A Regional Conference was hosted by the Council on 17th June 2008 on the Challenging Council Services pilot project. Please click on the links below for more information about this conference, and the Independent Audit Report about this project.
Challenging Council Servives Regional Conference - July 2008
Challenging Council Services Project- Independent Audit ReportChallenging Council Services Project - Stakeholders' Feedback - June 2008 List of past Stakeholder Challenge meetings
This consultation has now closed.
Consultation Summary
| Name | Stakeholder Challenge - Challenging Council Services |
|---|---|
| Description | We brought together a group of people from all over the town, of all ages, backgrounds and abilities to take a hard look at council services, on how we provide them and how we can make sure that everybody who needs services gets them. We wanted to know what local people think about what we are doing and how we do it. |
| Dates | From 1 Sep 2007 at 00:00 to 23 Dec 2010. |
| Status | Closed |
| Contact | If you have any questions, please contact Diversity Section, |
Organisational Information |
|
| Organisation | Hartlepool Borough Council |
| Department | Cheif Executives Department |
| Contact Telephone | 01429-523060 |
| Contact Email | diversity@hartlepool.gov.uk |
Project Information |
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| Geographical area | All of Hartlepool |
| Consultation Topic | Business and industry, Economics and finance, Education and skills, Employment, jobs and careers, Environment, Government, politics and public administration, Health, well-being and care, Housing, Information and communication, International affairs and defence, Leisure and culture, Life in the community, People and organisations, Public order, justice and rights, Science, technology and innovation, Transport and infrastructure |
| Target Audience | Older people, Patients, People with learning difficulties, Stakeholders, People with disabilities, Carers, Voluntary groups / organisations, Community groups / organisations, Neighbouring authorities, Service users, Young people, Women, Men, All residents, Black and minority ethnic people, Gay, lesbian, bisexual and transgendered people, Expert stakeholders, General public, Non-users of services, Parent, carers and guardians, Children, Faith groups, Asylum seekers and refugees, Partner agencies, Police |
| Method | Public meeting, Stakeholder meetings |
Research Overview |
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| Reasons for Consultation | We want to know what local people think about council Services, what we are doing and how we are providing them. |
| How will findings be used | It will be used to evaluate council services and what impact it has on our diverse communities. |
| Key findings | To follow |
| How results are being used | What we find out will be included in our Service Plans to be acted upon by relevant departments. |
| How to obtain results | You can see results for each meeting by clicking on the relevant link above. |
